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Cancer Screening, Diagnosis and Care

European guidelines on breast cancer screening and diagnosis


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8. Informing women about their results

Overview


Negative result: phone call vs. letter

Issued on: June 2018

Healthcare question

Healthcare question

Should a phone call vs. a letter be used for informing women who have a negative screening result?

Recommendation

Recommendation

The ECIBC's Guidelines Development Group (GDG) suggests not using a phone call for informing women who have a negative screening result.

Recommendation strength

Conditional recommendation
Very low certainty of the evidence

Justification

Justification

The GDG made a conditional recommendation against the intervention, because of the too indirect evidence on desirable and undesirable effects, the large costs, and the judgement that the intervention was probably not acceptable to key stakeholders and not feasible to implement.

Research priorities

Research priorities

GDG suggested that other type of intervention may be explored i.e. SMS and encrypted digital communications.

Supporting material

yes